Our Privacy Policy
Cicada values and respects the privacy of the people we deal with. Cicada is committed to
protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable
privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and
how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a
material form or not, about an identified individual or an individual who is reasonably identifiable. In general
terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or
indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you
choose to share with us.
The personal information we collect about you may include:
● name
● email address
● phone number
● company
How do we collect your personal information?
We collect your personal information directly from you when you:
● subscribe to our mailing list;
● apply for a position with us as an employee, contractor or volunteer;
How do we use your personal information?
We use personal information for many purposes in connection with our functions and activities, including the
following purposes:
● provide you with information or services that you request from us;
● internal administrative purposes;
● marketing and research purposes;
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances
where you would reasonably expect us to disclose your information. For example, we may disclose your
personal information to:
● our third party service providers (for example, our IT providers);
● our marketing providers;
● our professional services advisors;
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers
located outside of Australia, including in the USA and UK.
Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure
that data security and appropriate privacy practices are maintained. We will only disclose to overseas third
parties if:
● you have given us your consent to disclose personal information to that third party; or
● we reasonably believe that:
○ the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the
APPs; and
○ the law or binding scheme can be enforced; or
● the disclosure is required or authorised by an Australian law or court / tribunal order.
How do we protect your personal information?
Cicada will take reasonable steps to ensure that the personal information that we hold about you is kept
confidential and secure, including by:
● having a robust physical security of our premises and databases / records;
● taking measures to restrict access to only personnel who need that personal information to effectively
provide services to you;
● having technological measures in place
Website analytics
Our website uses Google and Wix analytics to help us better understand visitor traffic, so we can
improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances,
we may connect it to you.
Direct marketing
We may send you direct marketing communications and information about our services, opportunities, or events
that we consider may be of interest to you if you have requested or consented to receive such communications.
These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with
applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those
direct marketing communications by any of those methods. If you indicate a preference for a method of
communication, we will endeavour to use that method whenever practical to do so.
You may opt-out of receiving marketing communications from us at any time by clicking "unsubscribe" at the bottom of an email we send you, or by contacting the email listed at the bottom of this page.
In addition, we may also use your personal information or disclose your personal information to third parties for
the purposes of advertising, including online behavioural advertising, website personalisation, and to provide
targeted or retargeted advertising content to you (including through third party websites).
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will
only retain your personal information for the duration of your relationship with us unless we are required to
retain your personal information to comply with applicable laws, for example record-keeping obligations.
How to access and correct your personal information
Cicada will endeavour to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should
make a request by contacting us via the email below and we will usually respond within 30 days.
Links to third party sites
Cicada's website may contain links to websites operated by third parties. If you access a third party
website through our website(s), personal information may be collected by that third party website. We make no
representations or warranties in relation to the privacy practices of any third party provider or website and we
are not responsible for the privacy policies or the content of any third party provider or website. Third party
providers / websites are responsible for informing you about their own privacy practices and we encourage you
to read their privacy policies.
Inquiries and complaints
For complaints about how Cicada handles, processes or manages your personal information, please
contact Sally Wright. Note we may require proof of your identity and full details of your request
before we can process your complaint.
Please allow up to 30 days for Cicada to respond to your complaint. It will not always be possible to
resolve a complaint to everyone’s satisfaction. If you are not satisfied with Cicada’s response to a
complaint, you have the right to contact the Office of Australian Information Commissioner (at
www.oaic.gov.au/) to lodge a complaint.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can
contact us for assistance as follows:
Email
sally@cicadabuzz.io